FAQs
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How Long Is Shipping ?
We ship from countries all around the world to ensure you receive your order as soon as possible. Processing time can take up to 3 days unless priority processing is selected. Factors such as delayed logistics, Postal strike action and customs clearings may have an impact on the shipping time.
UK Standard Shipping
Generally, takes 10-15 business days, depending on your location and logistics.
US Standard Shipping
Generally, takes 10-18 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 25 business days.
Canada Standard Shipping
Generally takes 7-10 days business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 17 business days.
Spain Standard Shipping
Generally takes 8-15 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 22 business days.
France Standard Shipping
Generally takes 7-12 business days, depending on your location. Typically it takes 8 days for orders to arrive. Factoring in processing and shipping times, delivery time can take up to 19 business days.
Italy Standard Shipping
Generally takes 7-12 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 19 business days.
Germany Standard Shipping
Generally takes 7-12 business days, depending on your location. Typically it takes 7 days for orders to arrive. Factoring in processing and shipping times, delivery time can take up to 19 business days.
Belgium Standard Shipping
Generally takes 7-12 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 19 business days.
Portugal Standard Shipping
Generally takes 10-18 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 25 business days.
Australia Standard Shipping
Generally takes 7-10 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 17 business days.
International Standard Shipping
Generally takes 10-25 business days, depending on your location. Processing time can take up to 3 days unless priority processing is selected. Factoring in processing and shipping times, delivery time can take up to 28 business days.
Can I Exchange If I Have The Wrong Size ?
If you can first contact us below, we can discuss the return and upon approval we will supply you a return address to return your purchase. Once received we can go ahead with an exchange or refund as requested.
What If I Give The Wrong Shipping Details ?
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
Please contact us as quickly as possible, If your order is shipped we cannot alter the address.
Can I Track My Order
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. You can check for regular updates using our Tracking service within our “track your order” page.
I Ordered More Then One Product But Only One Has Arrived ?
In order to give you the best possible range of products we use multiple suppliers to achieve this so sometimes items may be processed and shipped at seperate times but will all be with their own tracking information.